Who we are​​

Our website address is: https://klbtheme.com/bevesi.

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When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Privacy Policy

 

Last Updated: 07th/10/2026

Bbalefam respects your privacy and is committed to protecting personal information collected through our website and marketplace.

This Privacy Policy explains how Bbalefam collects, uses, stores and protects personal information.

 

1. Information We Collect

Depending on how you use Bbalefam, we may collect:

Account Information

  • Name
  • Email address
  • Phone number
  • Username
  • Password
  • Country
  • Business information

Supplier Information

  • Company name
  • Business registration information
  • Business address
  • Contact details
  • Product information
  • Service information
  • Company logo
  • Business documents where required

Buyer Information

  • Name
  • Contact information
  • Delivery information
  • Product enquiries
  • RFQs
  • Order information

Technical Information

We may collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Website activity
  • Cookies and similar technologies

2. How We Use Your Information

We may use information to:

  • Create and manage accounts
  • Process orders
  • Facilitate supplier-buyer communication
  • Process RFQs
  • Provide customer support
  • Improve the marketplace
  • Prevent fraud
  • Maintain platform security
  • Communicate important service information
  • Send marketing communications where permitted
  • Analyse marketplace usage
  • Meet legal and regulatory obligations

3. Supplier Information

Supplier information may be displayed publicly on the marketplace.

This may include:

  • Business name
  • Logo
  • Business description
  • Products
  • Services
  • Country/location
  • Contact or enquiry information

Suppliers should not submit confidential personal information as part of public-facing business information.

4. Sharing Information

Bbalefam may share information where necessary with:

  • Suppliers
  • Buyers
  • Payment providers
  • Hosting providers
  • IT service providers
  • Delivery/logistics providers
  • Analytics providers
  • Professional advisers
  • Government or regulatory authorities where legally required

We do not sell personal information simply for the purpose of selling personal information to third parties.

5. Payments

Where online payments are supported, payment information may be processed by third-party payment providers.

Bbalefam may not directly store full payment-card information where the payment provider handles payment processing.

Users should review the applicable payment provider’s privacy terms.

6. Cookies

Bbalefam may use cookies to:

  • Keep users logged in
  • Remember preferences
  • Improve website functionality
  • Understand website traffic
  • Improve marketplace performance
  • Support analytics and marketing where applicable

Users can manage cookies through their browser settings and any cookie controls provided by the website.

7. Data Security

We use reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Unauthorised disclosure
  • Destruction

However, no online system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, legal obligations, dispute resolution, security and legitimate business requirements.

The appropriate retention period may differ depending on the type of information and purpose.

Uganda’s PDPO guidance specifically recognises that organisations should establish appropriate data-retention periods based on their business and the records they hold. PDPO

9. Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including rights relating to:

  • Access
  • Correction
  • Updating
  • Deletion where applicable
  • Objection to certain processing
  • Withdrawal of consent where consent is the legal basis

Requests should be sent to:

[Privacy email]

10. International Data Transfers

Because Bbalefam is intended to operate across Africa, some information may be processed or stored using service providers located outside Uganda.

Where personal information is transferred outside Uganda, Bbalefam will take steps required by applicable data-protection law.

This is an area that should be specifically reviewed by the client’s lawyer/PDPO compliance adviser because Uganda’s framework places conditions around processing or storing personal data outside Uganda. PDPO

11. Children’s Information

Bbalefam is intended primarily for business and commercial users and is not directed at children.

We do not knowingly collect children’s personal information for commercial purposes.

12. Marketing

Where legally required, Bbalefam will seek appropriate consent for marketing communications.

Users may unsubscribe from promotional communications using the unsubscribe option provided or by contacting Bbalefam.

13. Third-Party Websites

Bbalefam may contain links to third-party websites.

We are not responsible for the privacy practices of external websites.

Users should review the privacy policies of those websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page.

15. Contact Us

For privacy questions or requests:

Privacy Email: help@bbalefam.com
General Email: info@bbalefam.com
Phone: +256 775 660745
Address: Rubaga, Kampala, Uganda